At Polstore Storage Systems, we strive to provide a seamless experience for our customers when it comes to delivery and returns of our storage products. Our standard terms and conditions ensure transparency and clarity throughout the process.
Delivery and installation charges are calculated separately based on the actual cost, and the lead time for delivery is estimated to be 3 weeks from the receipt of the order. We understand the importance of timely delivery and aim to meet our commitments, although the delivery time quoted is an estimate and not a contractual obligation.
In the event of returns, we adhere to our Conditions of Sale, which outline the terms for cancellations and returns. We understand that circumstances may necessitate the cancellation or return of goods, and we reserve the right to levy a charge for cancelled or returned items.
Additionally, specially fabricated and non-standard products cannot be returned or credited unless they are faulty. Our aim is to ensure a fair and transparent process for our customers, and we are committed to addressing any concerns regarding returns in line with our established policies.
For more information on our delivery, shipping and installation services, please contact us at: enquiries@polstore.co.uk
